Ground Transportation
Shared-Ride Shuttles
Pickup Locations:
Domestic Terminal
All shared-ride shuttles pick up on the Shared-Ride Shuttle Aisle, which is outside in the Ground Transportation Center/West Curb area, located on the west end of the Domestic Terminal. Local Shared-Ride Service Providers are normally located between stall 1-3. Regional Shared-Ride Service Providers are normally located between stall 4-8 (Map: Shared-Ride Location ) Contact the below listed companies directly to ask questions or make reservations.
International Terminal
There is limited services provided by Shared-Ride vans from the International Terminal. Please contact the company, in advance, for specific details. Shared-Ride shuttle service pick-up is located outside, on the arrival level, to the right of the A3 door.
Fares: (Maximum trip fee)
- Downtown: $16.50/person (Downtown ATL Map)
- Midtown: $18.50/person (Midtown ATL Map)
- Buckhead: $30/person (Buckhead ATL Map)
Downtown, Midtown and Buckhead
Local
Local Shared-Ride Shuttles provide service to cities in Clayton, Cobb, DeKalb, Fulton and Gwinnett counties. For a list of communities, click here. All shared-ride shuttles pick up on the Shared-Ride Shuttle Aisle, which is outside in the Ground Transportation Center/West Curb area, located on the west side of the Domestic Terminal. Contact the companies listed below to ask questions or make reservations.
Regional
Some regional shuttles depart, every 30 minutes to an hour; others operate only if a reservation is booked. It is recommended that an advance reservation be made prior to your arrival at ATL. Regional shuttles provide service to areas outside of the five metro Atlanta counties and states bordering Georgia. For a list of locations, click here.
Outside Georgia Shared-Ride Shuttles Providers List
| Service Area | Company | Phone |
|---|---|---|
| Alabama | ||
| Auburn | Groome Transportation | 334-821-3399 |
| Birmingham | Groome Transportation | 205-719-0469 |
| Tennessee | ||
| Chattanooga | Groome Transportation | 423-954-1400 |
Hotel Shuttle Services
Pickup Locations:
Domestic Terminal
Hotel shuttle service is available in the Ground Transportation Center/West Curb area. The West curb is located outside between the Domestic North and Domestic South Terminals and is accessible by using the W-1 or W-2 door.(Map: Domestic Hotel pick-up Area )
International Terminal
Depending on your selected Hotel, there might be limited services offered to the International Terminal. Please confirm with your hotel if services is providing to the International Terminal. The Hotel pick-up location at the International Terminal is located to the right of the A3 door.(Map: International Arrival )
A number of hotels surrounding Hartsfield-Jackson Atlanta International Airport provide free shuttle service to and from the Airport.For arrival or departure times of your shuttle, please contact your hotel directly.
List of Hotels Offering Shuttle Services
International Terminal
Pickup Location:
Off-airport Parking providers are located outside on the arrival level of the International Terminal. Once exiting out of the A1 door turn to the right for the pick-up location.(Map: International Arrival level )
Domestic Terminal
Pickup Location:
Off-Airport Parking providers are located on the North lower Level only. Follow signs that lead to the lower north level from baggage claim. Once you exit out of the lower north door 1 (LN1) make a left turn and proceed ahead.
Limousines
Pickup Locations:
Domestic Terminal
Once you have made a reservation, your driver will either meet you inside the terminal near the atrium or curbside on the South or North lower level. The pickup process should be explained when you call to make the reservation.
International Terminal
Once you have made a reservation, your driver will either meet you inside the terminal at the Arrivals level or outside on the Arrival outer curb.(Map: International Terminal Pickup Areas )
More than 200 companies provide limousine service to and from Hartsfield-Jackson Atlanta International Airport as well as to areas surrounding the Airport. Many companies offer stretch limousine and executive car service, while others provide executive car service only. Contact the company directly to make reservations or to ask about additional services. Once you have made a reservation, your driver will either meet you inside the terminal near the atrium or curbside on the North or South lower level. The pickup process should be explained when you call to make the reservation. All limousine service must be arranged in advance. Any state-licensed limousine company is allowed to drop off passengers at the terminal curbside.Only authorized Ground Transportation permitted limousine companies can pick up clients from the Airport.
Taxis
Pickup Locations:
Domestic Terminal
Taxicab service at the Domestic Terminal is located in the Ground Transportation Center/West Curb, immediately outside and between the W-1 and W-2 door.(Map: Domestic Taxi Loading Stall )
International Terminal
Taxicab service at the International Terminal is located on the arrival level outside the A-1 door.(Map: International Terminal Pickup Areas )
A set fee applies between the Airport and the central business district. A special per-person rate applies for two or more passengers.
Taxi Fee Structure – Atlanta Business District
Flat rate zone to and from the Airport. $2 charge for each additional person. Initial airport usage fee $ 1.50 will be added.
Fuel surcharge:
Once the gasoline price for regular unleaded fuel has averaged between $2.90 and $4.39 over a 14 consecutive day period according to the AAA published data, there shall be imposed a fuel surcharge of $2.00 per trip.
Once the gasoline price for regular unleaded fuel has averaged more than $4.40 over a 14-consecutive day period according to the AAA published data, there shall be imposed a fuel surcharge of $3.00 per trip.
- Downtown: $36.00 (Downtown ATL Map)
- Buckhead: $48.00 (Buckhead ATL Map)
- Midtown: $38.00 (Midtown ATL Map)
Taxi Fee Structure – Outside Atlanta Business District
Rates computed by a meter.
- $ 3.50 for the first 1/8 mile
- $ 0.30 for each additional 1/8 mile
- $ 24/hour wait time
Additional Passenger Information
There shall be an initial money drop of $10.00 for each trip.
For each additional passenger in excess of one riding in the vehicle on the same trip, $2.00 per person. Only one child in the company of an adult will be charged the additional passenger fee; any additional children will not be charged any additional passenger fee. Children under six will not be charged.
There shall be no charge for use of additional space for luggage, trunks or cargo for which the trunk space in a four-door sedan would not be adequate.
A 20 percent discount on a metered fare be given to a disabled person or person age 65 or older.
Pick-up Locations:
Domestic Terminal
Rideshare pickups occur in the North Economy lot. Passengers will proceed through North baggage claim for access to the lower-level escalators located between doors N2 and N3. Once downstairs, follow the orange signs to the Economy lot and request a ride only after arrival at the pickup location. Click below for
Passenger Map
Driver Map
For additional information, please click here
International Terminal
Rideshare pick-ups occurs on the arrival level outer curb. Exit out of the A1 or A2 door and proceed straight across the crosswalk for your selected ride.
Currently there are only two Rideshare Companies authorize to pick-up from the airport. The two companies are Uber and Lyft. To utilize these providers you must have their apps on your phone.
Local Public Transit
The Metropolitan Atlanta Rapid Transit Authority (MARTA) operates Atlanta’s local public transportation system. For information on how to ride MARTA, download a copy of MARTA’s Ride Guide. Or, click any of the links below for specific information:
AMTRAK
Amtrak is at 1688 Peachtree St. NW in Atlanta. The phone number is (800) 872-7245. For door-to-door services to Amtrak, call A-National Management Services at (404) 941-3440. To schedule reservations, call (404) 941-3441.
Greyhound
Greyhound Flightlink provides transportation services from the Airport to selected cities and states. Greyhound pickup location is on the North lower level, near Door LN1. For reservations, call 1-800-231-2222 or visit www.greyhound.com
Rental Car Center
The Rental Car Center (RCC) is a one-stop facility that houses 12 rental car brands and vehicles for ATL guests. Operating 24 hours a day, seven days a week, the RCC is just a few minutes away from ATL via the SkyTrain, an electric-powered automated people mover system that connects the Rental Car Center to additional parking and the Airport.
The SkyTrain also connects to the West Parking Deck , GICC,Gateway Center Arena, Atlanta Airport Marriott Gateway ,AC Hotel by Marriott Atlanta Airport Gateway ,SpringHill Suites Atlanta Airport Gateway , and the Renaissance Atlanta Airport Gateway Hotel.
In addition, the International Terminal Shuttle provides service between the International Terminal and the Rental Car Center, and runs approximately every 15 minutes.
Click Here for Directions to RCC
The ATL SkyTrain provides complimentary transportation for more than 5 million guests annually. Powered by electricity, this automated people mover system operates 24 hours a day, seven days a week. It connects to the ATL West Parking Deck , Georgia International Convention Center (GICC), Gateway Center Arena, Atlanta Airport Marriott Gateway , AC Hotel by Marriott Atlanta Airport Gateway , SpringHill Suites Atlanta Airport Gateway , and the Renaissance Atlanta Airport Gateway Hotel.
In 2009, the SkyTrain replaced diesel-powered shuttle buses, resulting in reduced traffic on area roadways, reduced vehicle emissions and convenient transportation.
To apply for a New Ground Transportation Permit:
Prior to conducting any pickups at the Airport, a company must be permitted by Ground Transportation.
What Do I Need?
- Please attach a letter of intent on a company letterhead describing the type of transportation service you intend to provide to the airport.
- Complete the GT New Permit Application form for the desired permit listed below. Please type your information and ensure you submit the required business plan as indicated.
- Complete the GT Authorized Driver List
- Please type your information and print a copy to submit with your application.
- Save the file on your computer for your records and for future staff revisions.
- Complete the GT Authorized Vehicle List
- Complete and submit notarized Affidavit which is required to conduct business with The City of Atlanta.
- Provide three photos of your vehicle(s), showing the overall paint scheme and markings:
- One (1) photo of the front of the vehicle.
- One (1) photo with the side view of the vehicle. Markings must be visible in the photo (e.g. company information, authorities; DOT#, GPSC#, etc.). All vehicles except limousines are required to have permanent markings. Magnetic signs are NOT permissible.
- One (1) photo of the rear displaying the vehicle’s current license plate.
- After completing the Permit Application for your desired permit type above, return the permit application in person or mail it back with all required documentation as noted to: Hartsfield-Jackson Atlanta International Airport Ground Transportation
P.O. Box 20509, Suite 435
Atlanta, GA 30320-2509
Ground Transportation will contact you to schedule an appointment. Please make preparations to pay the annual permit fee upon approval.
A corporate check or money order made payable to City of Atlanta
Bring applicable receipts for payment to the appointment. Payment of all applicable fees including, but not limited to invoices, citations and liquidated damages, must be paid before the permit can be approved.
IMPORTANT The permit is not valid until you receive written notification from Ground Transportation advising that your permit is approved and complete. You are not authorized to conduct commercial operations at Hartsfield-Jackson Atlanta International Airport until you receive this written notice. You may be subject to fines, denial of your permit and other corrective actions if you operate without authorization.
Additional information on applying for a new Ground Transportation Permit can be found in the documents listed below:
Georgia Department of Public Safety (DPS)
City of Atlanta Ordinance – Aviation (Chapter 22)
If you have any additional questions, please contact Ground Transportation at 404-530-6674 or email : Contact Us – Ground Transportation
Promoting ease of access at Hartsfield-Jackson
ATL Enforcement (formerly known as Vehicles For Hire) promotes compliance with all applicable laws, rules and regulations supporting for-hire and traffic management operations at Hartsfield-Jackson Atlanta International Airport. Enforcement works with key stakeholders – including ATL ground transportation, Atlanta Police Department, vehicles-for-hire industry, operators, business leaders and the tourism industry – to implement the highest standards of service.
Enforcement undergirds the Airport’s efforts to provide visitors and travelers with easy access to safe, reliable and clean taxicabs, rideshares, limousine and shuttle services.
The department regularly performs targeted vehicle inspections, issues citations, enforces towing and provides pedestrian and vehicular traffic management at Hartsfield-Jackson.
Governing Authority
- City of Atlanta Municode, Chapter 162 – Vehicles for Hire
- City of Atlanta Municode, Chapter 22 – Aviation
- Department of Aviation’s Ground Transportation Standard Operating Procedures
- All applicable State and local laws, regulations and rules.
- Application For Curbside Parking
Pickup Locations:
Domestic Terminal
For Terminal-to-Terminal shuttle pickups in the Ground Transportation Center/West Curb, feel free to exit out of the W-1 or the W-2 doors and follow signs for the pick-up spot.
International Terminal
For Terminal-to-Terminal shuttle pickups, go to the Arrivals level and exit between doors A1 and A2.
Rental Car Center:
The Terminal-to-Terminal shuttle pickups on the bottom lower level curb at the Rental Car Center.
The Terminal-to-Terminal shuttle connector provides complimentary shuttle service between the International Terminal and the Rental Car Center and between the Domestic Terminal and the International Terminal. These shuttles run approximately every 15 minutes.
The routes of the shuttle are:
- International Terminal to Domestic Terminal
- Domestic Terminal to International Terminal
- International Terminal to Rental Car Center
- Rental Car Center to International Terminal
